Privacy policy
Privacy Policy Statement
We are dedicated to safeguarding your privacy and ensuring the protection of your Personal Data. This Privacy Policy Statement elucidates the types of Personal Data we collect, how we process and protect that data.
We maintain strict confidentiality regarding your Personal Data and ensure that our policies and practices concerning the collection, use, retention, disclosure, transfer, security, and access of your Personal Data comply with the laws of Hong Kong SAR.
This Privacy Policy Statement is issued in accordance with the Personal Data (Privacy) Ordinance (Cap.486) ("PDPO") and pertains to the operation of our retail business by DETERMINANT (HONG KONG) LIMITED, referred to as "we" or "us."
1. This Privacy Policy Statement was last updated on the Effective Date.
2. Definitions
In this Privacy Policy Statement, unless stated otherwise, the following words and expressions shall have the following meanings:
2.1. "Database": refers to the database containing our customers' Personal Data.
2.2. "Effective Date": signifies the date of 1st Jul 2024.
2.3. "Our App": denotes the mobile application operated by us.
2.4. "Our Stores": encompasses DETERMINANT and other store formats operated by us, whether online or offline.
2.5. "PDPO": stands for the Personal Data (Privacy) Ordinance (Cap.486).
2.6. "Personal Data": holds the meaning ascribed to it under the PDPO.
2.7. "Registered Customer": represents our customer who has registered for an account in Our App or Our Website.
2.8. "Our Website": refers to https://shop.detshirts.com/
2.9. "Retail Goods or Services": encompasses the sales of goods or provision of services related to various categories, whether through physical or online channels.
Personal Data: Collection and Purpose
3. To become a Registered Customer and access our diverse products, services and exclusive member offers, it is essential for you to provide us with certain necessary Personal Data as indicated during collection. We may also request additional information to offer you tailored products and services that we believe may interest you. The Personal Data we may collect includes your name, address, email, phone number, date of birth, gender, age, shopping preferences, and hobbies.
4. We reserve the right to collect, retain, process, and use the Personal Data in the Database as outlined in this Privacy Policy Statement. Failure to provide complete and accurate Personal Data may result in our inability to provide or continue offering our products and services to you.
Use of your Personal Data
5. By providing us with your Personal Data and utilizing Our App and/or Our Website, you consent to the use and retention of this information by us for the following purposes:
5.1. Processing your application as a Registered Customer.
5.2. Providing you with our services and products.
5.3. Managing, operating, and maintaining Our App and/or Our Website.
5.4. Sending you regular communications with details about our retail business, events, campaigns, promotions and relevant benefits.
5.5. Providing you with the requested Retail Goods or Services.
5.6. Processing and fulfilling your purchase orders at Our Stores, including verification of payment details/status.
5.7. Organizing, processing, verifying eligibility for events, games, or competitions you have entered.
5.8. Conducting data sorting and analysis to enhance our understanding of your characteristics, buying behavior, and provide better-tailored services. This also helps us select Retail Goods or Services likely to interest you.
5.9. Designing new or improving existing services provided by us, our affiliates, associated companies and/or our subsidiaries.
5.10. Investigating complaints, suspected suspicious transactions, and conducting research for service improvement.
5.11. Preventing or detecting crime.
5.12. Disclosing information as required by law.
5.13. Performing aggregated behavioral analysis.
5.14. Arranging and verifying your eligibility for discounts and promotions on our products and services.
5.15 Direct marketing of our and our affiliate's products and services.
5.16 any other purposes directly related to the purpose for which the Personal Data are collected.
6. With your consent or indication of no objection, we will use your Personal Data to send you news, offers, promotions and joint marketing offers (whether by post, email, phone, SMS, in-app notifications, social media or other media, present or future) regarding offers and promotions from:
6.1. Us, our affiliates, associated companies and/or our subsidiaries.
6.2. Third-party merchants we cooperate with to provide benefits related to various products or services, including but not limited to:
a. Retail Goods or Services.
b. Financial, investment, insurance, banking, and credit cards.
c. Transportation, travel, and accommodation.
d. Sports, leisure, recreation, and entertainment.
e. Telecommunications products and services.
f. E-commerce, including trading and payment platforms, and online auctions.
7. We may disclose and transfer your Personal Data (within Hong Kong or abroad) to our service providers, associated companies, agents or contractors who provide administrative, data processing, research and marketing, and other support services necessary for the operation of our business and the provision of our services. These third parties are bound by confidentiality obligations and are only authorized to use your Personal Data for the specified purposes.
8. We will not sell, rent, or otherwise disclose your Personal Data to any third party for direct marketing purposes without your prior consent.
Browsing information collected from you (Cookies)
9. We employ cookies and similar technologies to gather information about your interactions with Our Website(s), mobile application(s), and other associated websites (collectively referred to as "Sites"). Cookies are files that store data on your computer's hard drive or browser, enabling us to recognize your previous visits to our Sites. Through the use of cookies, we aim to provide you with the optimal experience on our Sites. We analyze the usage of our Sites, examine your browsing and shopping behaviors, personalize your website experience, assess website activity, and enhance the usability of our Sites.
10. When you visit the Sites, we may collect the following types of data from you:
- Information regarding the browser you use.
- Details of the web pages you have accessed.
- Your IP address.
- The hyperlinks you have clicked.
- The websites you visited prior to reaching our Site.
11. You may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but to do so you may not be able to utilize or activate all the functions and services of our Sites.
About using our Sites
12. When you access Our App and/or Our Website or enable Wi-Fi connectivity on your device, we receive information about your device's location and mobile device, which includes an unique identifier for personalized identification, GPS data, or wireless network data (WLAN). Please note that location data is not stored or shared with third parties. If you consent to the use of location services and/or enable notifications on your mobile device, we can offer location-based services such as advertising, personalized content, and search results. When you are in proximity to one of our Stores, we may utilize push email communications or notifications, such as recommended promotions and products, based on your geo-location data and/or recent online activities, provided you have given consent to receive such communications and advertising.
Most mobile devices allow you to disable location services and push notifications. If you prefer to make changes, please access your device's settings and adjust the notification preferences according to the instructions provided for your specific device.
Access to and Correction of Personal Data
13. As a Registered Customer, the following rights regarding your Personal Data:
13.1. Verify if we possess any of your Personal Data.
13.2. Retrieve the Personal Data we hold about you.
13.3. Request the correction or deletion of any inaccurate Personal Data.
13.4. Obtain information about our current policies and practices regarding Personal Data, as well as the types of Personal Data we hold.
13.5. Opt out of receiving direct marketing materials from us at any time.
If you have any questions or concerns regarding this Privacy Policy Statement or our privacy practices, or you wish to access or correct your Personal Data held by us, please contact our Customer Service Team or send a written request to our address provided below.
DETERMINANT - Customer Services Manager
13/F, Harbour Centre, 25 Harbour Rd, Wan Chai
Or email to Email address: [email protected]
14. In accordance with the PDPO, we have the right to charge you a reasonable fee for the processing of any Personal Data access request.
Protecting your Personal Data
15. We use our best endeavor to maintain appropriate technical and organizational measures to protect the Personal Data you provide to us against accidental or unlawful destruction, loss, alteration, authorized disclosure of, or access to your Personal Data.
16. Our Website and Our App may contain hyperlinks to other websites provided by third parties. We do not control these third-party websites or any of the content contained on those websites. Once you have left Our Website or Our App, we are not responsible for the safety and privacy of any information which you provide to such third-party websites. You should exercise caution and look at the privacy statement for the website(s) you visit.
Changes to this Privacy Policy
We may update this Privacy Policy Statement from time to time. The updated version will be posted on Our Website and Our App and the Effective Date will be revised accordingly. We encourage you to review this Privacy Policy Statement periodically to stay informed about how we are protecting your Personal Data.
If there is any inconsistency or conflict between the English and Chinese versions of this Privacy Policy Statement, the English version shall prevail.
