#YourWhiteShirts

贏取朱栢康親筆簽名T-Shirt!

1. 活動主辦單位

本活動由 DETERMINANT HK 主辦。

 

2. 參加資格   

- 每位參加者僅限參加一次,不得以多個帳號重複參加。 

- 活動僅限居住於香港特別行政區的參加者。 

 

3. 活動期間

- 活動開始日期:即日生效。 

- 截止日期:2025年5月25日 23:59(香港時間)。 

 

4. 參加方式 

- 在活動貼文留言區分享你的「揮灑汗水的故事」,並於留言中標註兩位朋友。 

- 留言內容須為原創且未侵犯任何第三方之權利,包括但不限於版權或商標。 

 

5. 獎品及勝出名額

- 冠軍獎品:10名勝出者將獲得以下獎品: 

1. 朱栢康親筆簽名的
DETERMINANT T-Shirt乙件。 

2. DETERMINANT HK$100禮券乙張(僅限於門市使用)。 

註:冠軍獎品僅限每個勝出帳號領取一次

- 安慰獎:首100名有效參加者將獲得
DETERMINANT HK$100禮券乙張(僅限於門市使用)。 

註:安慰獎僅限每個參與帳號領取一次,數量有限,送完即止。 

- 得獎名額為 Facebook 和
Instagram兩個平台合共計算,而非每個平台各10個冠軍名額及各100個安慰獎名額。 

 

6. 得獎者公佈及通知

- 得獎結果將於 2025年6月1日公佈於活動專頁。 

 - 主辦單位將透過私訊聯絡得獎者,得獎者需於通知後7天內提供聯絡資料以領取獎品,逾期視為放棄資格。 

 

7. 獎品領取方式

- 獎品將透過指定地點自取方式發放,具體安排以主辦單位通知為準。 

- 禮券僅適用於 DETERMINANT香港門市,並須遵守禮券使用條款。 

 

8. 注意事項 

- 所有留言內容如涉及不當、冒犯、誤導性或違法行為,主辦單位有權刪除該留言並取消參加資格。 

- 如因任何不可抗力因素導致活動無法如期舉行,主辦單位保留更改、暫停或終止活動的權利,而無需另行通知。 

 - 主辦單位對於活動條款擁有最終解釋權。 

 

9. 個人資料使用

 - 參加活動即表示參加者同意主辦單位根據《個人資料(私隱)條例》收集及使用其個人資料,僅用於活動聯絡及獎品發送,並將根據《隱私政策》進行保密處理。 

 

10. 法律適用

 - 本活動及相關條款受香港特別行政區法律管轄。 

 

DETERMINANT保留對優惠及任何爭議之最終決定權。

Return and Refund

This return and refund policy (the “Return and Refund Policy”) shall be applicable to the products of DETERMINANT (HONG KONG) LIMITED (“we”, “our”, “us”, or “DETERMINANT (HK) Ltd”) you purchased on the Shopify online platform (the “Platform”, and such products, the “Products”). 

Please read and understand this Return and Refund Policy before purchase the Products and when you make any return and refund.

  • Please note that only Products purchased via the Platform can be returned. This Return and Refund Policy is not applicable to products that you purchased through other platforms, e.g. our retail stores or other online sales platform.
  • You may return the Products delivered to you if the conditions set out herein are met. Unless there is a product quality issue, only one exchange is allowed per order.
  • We reserve the right to make the final decision in case of dispute.

 

Return of Product

  • No Products are eligible for return after thirty (30) calendar days from the date of receipt.
  • You will be responsible for all the shipping charges for the return Products UNLESS the Products is delivered to and returned from Hong Kong and Macau. Please settle the shipping charges BEFORE submitting the return, or the parcel will be sent back to you at your cost.
  • We recommend that you insure your package for safe return to us. You should declare to the courier company the full value, or other value as instructed by your courier company, of the shipment. You must follow the requirements of your courier company (and /or insurance company, if applicable) for any shipment and insurance matters so that you are protected in case your shipment is lost or damaged in transit. Otherwise, the insurance coverage will be affected, and you may need to bear the loss of or damage to the Products during shipping. For the avoidance of doubt, you expressly agree that we shall not be responsible or liable for any risk of damage to or loss of the Products in the course of return.
  • You must provide the following for return:
  1. the items you requested for return;
  2. a copy of the invoice; and
  3. tracking number of shipment.

 

  • All Products shall be returned to the following address:

ATTN: DET CS Department

DETERMINANT (HONG KONG) LIMITED

13/F Harbour Centre,

25 Harbour Road,

Wanchai, Hong Kong

(852) 2960-6888

 

Items available for return

  • The Products must be unworn, unwashed and in a resalable condition.
  • All related accessories, including any warranty card, package insert, the bags and package box etc., must be included with your return.
  • All the authenticity tags and labels such as washing label must be still attached as original (no tearing, disassembly); the product itself has no graffiti and stains.
  • No used items can be returned.
  • Returned items that have been damaged, soiled, washed, worn or altered will be returned to the you at your cost.
  • Due to hygiene reasons, masks and mask accessories (including but not limited to mask envelopes) can be returned only if it is related to product quality issues.

 

Refund time

For the returned Products, once we confirm that the return conditions and requirements are met, we will refund the actual payment within 4 business days after receiving the returned Product(s), but:

  • We have the right to deduct the partial refund amount if your returned Products were bought together with other Products to enjoy our quantity-based or monetary amount-based promotions or offers; 
  • We have the right to deduct the shipping fee from your refund amount if your returned Products were bought together with other merchandise to enjoy a free shipping promotion.
  • The amount of refund will be credited in the same format as the original form of payment if possible. If such format is not available, we may process the refund via other channels, and you may need to provide additional information to complete the refund process.
  • Unless otherwise stipulates by law, the original order’s shipping fee and taxes, if any, are non-refundable.
  • The time of receipt of the refund depends on different refund methods. The time of actual refund to your account depends on different banks or payment platform operations. It may take up to 10-15 business days. If the return does not meet the return conditions or requirements, we will contact you and return the Product(s) to you at your cost.

 

Exchange of Product

  • For product exchange, please follow the same return procedures as indicated in the section of Return of Product. Once we confirm that the return conditions and requirements are met, we will arrange our hub to send out the new exchange item(s) in 2 working days.
  • When sending back the products to be replaced, it is necessary to write the exchange order number on the delivery slip or a piece of paper along with the package, or else you would have the sole responsibility of bearing the risk of product exchange.
  • The new exchanged item(s) will be sent to the delivery address on the original order; if there is any change, please contact our CS team in advance.
  • Items purchased at other platforms, e.g. our retail stores and other online platforms, cannot be exchanged under this Return and Refund Policy.

 

Return and Exchange EXCLUSIONS

Orders or purchases under below conditions will NOT be accepted for return nor exchange under any circumstances.

  • Products not sold through the Platform;
  • Products that are bought during specific offers or promotional events which explicitly state that return or exchange is not allowed;
  • Products that are redeemed on sponsored campaigns (e.g. Free Gift or Gift With Purchase)
  • Products that are on SALE page
  • Customized products without quality problem;
  • Masks and mask accessories (including but not limited to mask envelopes), whether used or not, without quality problem;
  • Where the Product is used, washed, processed (e.g. altered size), soiled or damaged, or the logo on the Product is cut or the Product is not in re-sale condition;
  • Where the electronic invoice or order number issued at the time of purchase is lost;
  • Orders that exceed the return / exchange period;
  • Orders placed at our offline retail locations will only be available for exchange but not refund nor return
  • Orders purchased with DETERMINANT Gift Card(s) as payment method
  • Products that are clearly indicated with defects at the time of purchase, and then returned or exchanged with defective reasons; and
  • Other circumstances in which the consumer has no right to return / exchange according to this policy and the applicable law.

 

Contact

Should you have any questions, please contact us by below method: