CNY Arrangements: Opening Hours and Logistics

Dear Valued Customers, As we approach the festive season of Lunar New Year, DETERMINANT is pleased to announce the special arrangements for our stores' opening hours and logistics during this...

All-New "TerraTones" Natural Dye Collection - Upcycling Argricultural Waste Into Natural Dye

We are proud to announce its latest product innovation: the “TerraTones” Natural Dye Collection, centered on upcycling agricultural waste into natural dyes. By bringing nature and technology closer together, the...

Shipping delays can be expected during CNY.

Shipping delays can be expected during Chinese New Year Holidays. Please check the latest announcement from our delivery partner (SFHK). Our CS hotline will not be available during public holidays,...

Shipping delays can be expected during festive period.

Shipping delays can be expected in coming festive periods. Please check the latest announcement from our delivery partner (SFHK). Our CS hotline will not be available during public holidays, but...

Inclement Weather Arrangements

The following sets out the arrangements for DETERMINANT physical stores during adverse weather conditions. For DETERMINANT online shop, we operate as usual no matter the weather. However, in case that...

Free Shipping Conditions Adjustment (01 Jun, 2022)

Since the costs of materials and logistics are increasing, DETERMINANT have made a difficult decision that new free shipping threshold will be implemented. Free shipping will only be applicable to...

Shipping services fully resume (29 Mar, 2022)

Our HK delivery service partner (SFHK) fully resume their to-door delivery services. As for addresses with confirmed cases of COVID from last 14 days, customers may consider pick up downstairs...

Shipping services further resume (Mar 18, 2022)

Starting from 18 March 2022, our HK delivery service partner (SFHK) will further resume their to-door services to industrial, commercial, residential, and remote areas (excluding addresses with confirmed cases of...